What do I do if my E-Invoice has been rejected?

If your e-invoice has been rejected, there are a few things you can do:

1. Check the rejection reason. The rejection reason will be provided to you when your invoice is rejected. This will help you to identify the problem and resolve it.
2. Correct the errors. Once you have identified the errors, you need to correct them. This may involve making changes to the invoice data, such as the product or service description, the quantity, or the price.
3. Resubmit the invoice. Once you have corrected the errors, you can resubmit the invoice. The invoice will be reprocessed and, if there are no further errors, it will be approved.

It is important to note that there are a number of reasons why an e-invoice may be rejected. Some of the most common reasons include:

• Invalid invoice number. The invoice number must be unique and it must be in the correct format.
• Incorrect GSTIN. The GSTIN of the supplier and the recipient must be correct.
• Missing or incorrect product or service details. The product or service details must be complete and accurate.
• Incorrect quantity or price. The quantity and price of the products or services must be correct.
• Invalid signature. The invoice must be signed by the supplier and the recipient.

If you are unsure why your e-invoice has been rejected, you can contact the GST helpline for assistance.

Here are some additional tips to help you avoid e-invoice rejections:

• Use a reliable e-invoice software solution. A good e-invoice software solution will help you to ensure that your invoices are complete and accurate.
• Double-check your invoices before submitting them. It is always a good idea to double-check your invoices before submitting them. This will help to catch any errors before they cause problems.
• Keep a record of your e-invoices. It is important to keep a record of your e-invoices. This will help you to track your transactions and to resolve any problems that may arise.